Returns & Exchanges
At Lily's Kitchen, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all boutique tags are still attached and the garment is in its original condition.
- 3.Print and Ship
Download your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.